Enhancing Teacher Performance by unknow

Author:unknow
Language: eng
Format: epub
Publisher: Rowman & Littlefield Publishers

Chapter 10

Case Studies

This chapter provides two case studies for you to gain comfort in using the IISS before you actually implement it with your faculty.

CASE STUDY #1: BILL

Background

Bill is a ten-year veteran teacher and this year he has been transferred to Milk Lake Middle School. Bill has had a history of having difficultly relating to parents. He tends to be very frank and judgmental, and parents are put off by him. There have been several other principals with whom he has worked, and some have found ways to get him transferred out of their building.

This year Milk Lake Middle has a new principal, Ryan Parker. Mr. Parker has been a principal for five years and is known as a very compassionate leader who cares deeply about his staff. He treats everyone with a lot of sensitivity and the staff and parents have really responded well to him. Needless to say, Mr. Parker is a bit surprised by the way Bill interacts with parents, and even though it is early in the year, he has had several parent complaints regarding Bill. Mr. Parker knows that Bill has a history of being short and abrupt and seems to have no interest in getting along with the parents of his students.

The complaints to date have been generally that he has been rude on the phone and made it difficult to set up appointments to talk about student progress or to talk about ways to better help students. Mr. Parker knows that if he doesn’t deal with Bill’s interactions with parents, things will only get worse, so he decided that he should check out the IISS in the hope of finding a strategy that might be helpful.

Implementing the Individualized Intervention Strategy System

After completing the Stage of Motivation (Figure 10.1) and Behavior Style (Figure 10.2) checklists, Mr. Parker completed the Problem-Solving Worksheet (Figure 10.3) and discovered that Bill had a Self-Assertive style and operated at the Self-Absorbed level, at least as far as parents were concerned. He then looked for the Problematic Issue of Parent Interaction on the Teacher Improvement Plan to determine at which level of intrusiveness to begin. To determine more specifically how to address Bill in a step-by-step manner, Mr. Parker then proceeded to review those listed under Directing from the Individualized Intervention Strategies to determine their appropriateness. Given that Bill had been transferred out of several schools because of poor parent interaction, Mr. Parker believed that probably the best way to deal with Bill would be to confront him using the Manage Anger (Directing) strategy.

Mr. Parker thought that rather than go to Bill’s classroom to have the initial discussion, he would call Bill to his office, signaling that this wouldn’t be a “getting to know you” meeting but instead something more formal. Once there, Mr. Parker asked Bill to sit down. Mr. Parker then began the conversation by saying that he had received several complaints from parents in the last several days. The complaints had occurred over a writing assignment on which many students had done poorly and Bill had written several disparaging remarks on the papers.

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